Terms and Conditions

Early Bird Discounts:

Early Bird fees must be paid in full by the due date on the Invoice for discounted rates to apply.

Registration Transfers and Refund Policies:

We understand that sometimes circumstances change and you may not be able to attend a workshop that you have paid for. Kustom Engineering Pty Ltd will transfer or refund workshop fees that have been paid in full, per invoice, in accordance with the following criteria:

Transferring registration to another person:

P1.    Registration can be transferred in the name of another person from the same company to attend the same workshop with any notice.1

Transferring registrations to another workshop:

T1.    Registration can be transferred in full or split1 as credit towards the next available set of workshops only, in the same state, if more than 2 weeks’ notice is given of the person’s inability to attend the workshop.2 3 4

T2.    Registration can be transferred in full or split1 as credit towards the next available set of workshops only, in the same state, less $100 +GST per transferred attendee, if more than 5 business days’ (but less than 2 weeks) notice is given of the person’s inability to attend the workshop.2 3 4

T3.    Registrations will NOT be transferred to another workshop if less than 5 business days’ notice is given of the person’s inability to attend the workshop.2

Refunding of registrations:

R1.    Registrations will be refunded in full if more than two weeks’ notice is given of the person’s inability to attend the workshop.5 6

R2.    Registrations will be refunded, less $100 +GST per refunded attendee, if more than 5 business days’ (but less than 2 weeks) notice is given of the person’s inability to attend the workshop.5 6

R3.    Registrations will NOT be refunded if less than 5 business days’ notice is given of the person’s inability to attend the workshop.

R4.    In the event that a workshop is cancelled, all paid workshop fees will be promptly refunded in full. Kustom Engineering will not be resposible for any non-refundable travel or accomodation costs. Alternatively Kustom Engineering Pty Ltd may provide options, if available, for participants to transfer their registrations to another workshop in a nearby state, possibly with a discount to cover travel costs.6 7

 

To request the transfer or refund of your workshop registration please email admin@kustomengineering.com.au with clear instructions of your request. The time stamp of your email will count as notification for the transfer or refund request.

 

Kustom Engineering Pty Ltd reserves the right to vary these conditions at its discretion at any time.

 

1     A certificate may not be provided with less than 4 business days’ notice. It can be emailed at a later date.

2     Due to pre-allocation of facility computers and catering requirements.

3     Multiple day discounts and 2nd person discounts do not carry over between workshops.

4     Excludes workshops not run in New South Wales and Victoria.

5     Valid for payments made via direct bank transfer only. Refunds via credit card will not include a refund for the original surcharge fee, and will also incur a $50 +GST merchant transaction fee.

6     Kustom Engineering Pty Ltd is not responsible for any transaction fees incurred from your bank or credit payment facility.